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TERMS AND CONDITIONS REBORN LIFESTYLE UK LTD.

1 OVERVIEW

1.1. This website is operated by Reborn Lifestyle UK Ltd. Where these terms and conditions use terms such as "we", "us" and "our" they refer to Reborn Lifestyle UK Ltd.

1.2. We offer this website, including all the information, tools and services available on it, on the condition that you accept these terms and conditions and the associated privacy policy available on our website. 

1.3. By visiting our website and/or purchasing something from us, you are deemed to have accepted these terms and conditions including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These terms and conditions apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

1.4. You can view the most current version of these terms and conditions at any time by visiting this website page. We reserve the right to update, change or replace any part of these terms and conditions, without prior notice to you, by posting updates on this page. It is your responsibility to check this page on each visit to your website, read these terms and conditions and ensure you understand them before making a purchase.

1.5. Please read these terms and conditions carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these terms and conditions. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these terms and conditions are considered an offer, acceptance is expressly limited to these terms and conditions.

1.6. Our store is hosted on ShopWired Management. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

2. GENERAL CONDITIONS

2.1. We reserve the right to refuse service to anyone, for any reason, at any time. 

2.2. You understand that any content that you enter onto this website (not including credit/ debit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit/ debit card information is always encrypted during transfer over networks.

2.3. You may not reproduce, duplicate, copy, sell, resell or otherwise exploit for commercial gain, or otherwise, any portion of any of the content on the website or any other part of the service that we offer on this website, without express written permission by us.

2.4. Headings and titles used on this website are done so for convenience only. They do not constitute any part of the terms and conditions and will not limit or otherwise affect the terms herein. 

3. ONLINE STORE TERMS

3.1. By agreeing to these terms and conditions, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

3.2.You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the terms and conditions, violate any laws in your jurisdiction (including but not limited to copyright laws).

3.3.You must not transmit any worms or viruses or any code of a destructive nature.

3.4. We will take all reasonable care to ensure that the details displayed for a particular product offered for sale are correct at the time when the information was entered onto the system. However, we are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

3.5. Whilst care is taken to ensure that we display as accurately as possible appearances, colours, textures or finishes, what you will see on your computer monitor or equipment may differ and so we cannot guarantee that images are an accurate representation of the actual goods or services that you are purchasing. Meanwhile, as our products are handmade by artisan, slight variations in shape, colour and scent may occur.

3.6. We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

3.7.We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the service will be corrected.

3.8. This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

3.9. We may not be able to accept your order due to one or more of the following reasons, or for a reason not listed below:

i) The item you have ordered is out of stock

ii) We cannot authorise your payment or have reasonable grounds to suspect your payment may be fraudulent

iii) There has been a pricing or product description error

iv) There is a system or procurement failure

v) You have failed our customer validation checks

3.10. When you place an order you will receive an email confirming the details of your order. This email is not confirmation that your order has been accepted by us.

3.11. Your order will only be accepted by us once your goods have been dispatched.

3.12. A breach or violation of any of the Terms will result in an immediate termination of your Services.

4. PRODUCTS OR SERVICES (if applicable)

4.1. Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

4.2. We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any colour will be accurate.

4.3. We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

4.4. We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

5. LINKS TO AND FROM OTHER WEBSITES

5.1.Throughout this Website you may find links to third party websites. The provision of a link to such a website does not mean that we endorse that website. If you visit any website via a link on this Website you do so at your own risk.

5.2. Any party wishing to link to this website is entitled to do so provided that the conditions below are observed:

i) you do not seek to imply that we are endorsing the services or products of another party unless this has been agreed with us in writing;

ii) you do not misrepresent your relationship with this website; and

iii) the website from which you link to this Website does not contain offensive or otherwise controversial content or, content that infringes any intellectual property rights or other rights of a third party.

6. MODIFICATIONS TO OUR SERVICE AND PRICING

6.1. Prices for items are subject to change without notice. 

6.2. We reserve the right to, at any time, modify or discontinue any part of the service that we offer, or any part of content thereof, without any notice to you. 

6.3. We accept no liability to you or to any third-party for any modification, price change, suspension or discontinuation of the service. 

7. DELIVERY

7.1. During checkout, you may be presented with one or more options for delivery. Where an estimated timescale for delivery is provided, this is an estimate only and your items may be delayed in being received due to circumstances beyond our control (such as a courier delay, or at busy times).

7.2. Where you select a "next day delivery" option, orders placed on Fridays, Saturdays or Sundays may not be despatched for delivery until the following Monday and so may not be received until Tuesday. 

8. ORDER CANCELLATION

8.1. If you wish to cancel an order you have placed you must contact us immediately to ascertain whether the items have been dispatched or not. Where they have been dispatched, you will need to return the item to us and you will be responsible for paying the cost of returning the items.

8.2. Where items have not been dispatched prior to a cancellation request, our refund policy will apply.

8.3. Where you have ordered a personalised, perishable or time critical item (such as food, newspapers, event tickets or e-vouchers) you may not be able to cancel for a full refund.

9. RETURNS

9.1. Reborn Lifestyle UK Ltd.’s returns policy is governed by the Consumer Contracts Regulations 2013 and by the Consumer Rights Act 2015.

9.2. The Consumer Contracts Regulations state that customers have 14 days after the day on which the goods come into the physical possession of the consumer or the person that he/she asks you to deliver the goods to cancel their order.

9.3 We can only accept returns on unopened and unused products, accessories and gift boxes. Goods that arrive with us in an unsaleable condition may be subject to a reduction in the refund value.

9.4 We will only accept returns that have been previously agreed with us. Where you would like to return a physical product you have purchased, please contact us to let us know that you will be returning the item.

9.5. The original postage costs will be refunded when returning an item, but not the returns postage. If an express delivery service or similar was originally used to send the goods, then this will not be refunded – the normal shipping rate will apply. 

9.6. Returns will be processed by us within 5 business days of receiving the returned items. Then the refund will be credited to your credit card/ bank account 5-10 business days later, depending upon your bank.

9.7 Returns must be send to our provided address. Further instructions will be provided in our refund confirmation email. 

10. LIABILITY AND INDEMNITY

10.1. We shall not be liable for any direct, special, indirect or consequential or incidental damages including loss of profit or loss of opportunity as a result of the use of or the inability to use any items that have been ordered on this website.

10.2. You agree to indemnify us and our agents, officers, directors and employees, immediately and on demand, against all claims, liability, damages, costs and expenses, including legal fees, arising out of any breach of any of our terms and conditions.

10.3. Nothing in these terms and conditions shall exclude or limit liability for death or personal injury caused by negligence which cannot be excluded or under the law of the Scotland.

11. JURISDICTION

11.1. These terms and conditions shall be governed in accordance with the Scots Law and are subject to the exclusive jurisdiction of the Scottish Courts.

11.2. These terms and conditions and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Scotland.

12. ENTIRE AGREEMENT

12.1 These terms and conditions combined with our published Privacy Policy (also available through this website) and Refund Policy (also available through this website) constitute the entire agreement between the parties and supersede any and all preceding and contemporaneous agreements between you and us whether written or oral.

13. DISCLAIMER

13.1. Whilst we do take all reasonable steps to make sure that the information on this website is up to date and accurate at all times we do not guarantee that all material is accurate and ,or up to date.

13.2. All material contained on this Website is provided without any or warranty of any kind. You use the material on this Website at your own discretion.

14. GENERAL

14.1. Should any part-term or term be found to be unenforceable then the remainder of the terms and conditions shall continue to have full force and effect as if the invalidated term was not present.

14.2. Should any delay or failure to comply with our obligations under these terms and conditions arise where it is beyond our reasonable control, we will not be responsible to you for such delay or failure nor liable for any loss that you incur, howsoever caused.

14.3. For UK and EU customers, these terms and conditions do not affect your statutory rights.

15. CONTACT INFORMATION

15.1. Questions about the Terms and Conditions should be sent to us at info@rebornlifestyle.co.uk.

16. OUR DETAILS

16.1. Our business’s detail is: 

i) Company Name: Reborn Lifestyle UK Ltd. 

ii) Company Registration No.: SC614488 

iii) Business Address: 18 Montagu Terrace, Edinburgh, United Kingdom, EH3 5QR 

iv) Contact Email: info@rebornlifestyle.co.uk